Shipping Costs
Shipping and postage costs for orders placed with JosephPrince.com are calculated based on the weight, shipping method, destination, and packaging.
During checkout, you’ll have the option to select between Standard Shipping or Priority Shipping (express service). If you would like to track your item, please select Priority Shipping. The shipping cost will be displayed during checkout based on your selected shipping method.
Shipping Restrictions
Kindly note that we are unable to ship to certain regions and countries, as our shipping partners have limited services to areas where parcels may experience significant delays or risk being lost in transit.
Order confirmation
Once your order is completed, you will receive an invoice via email. After your order has shipped, you will also receive a shipping notification email.
If you selected Priority Shipping, the second email will include a tracking link so you can monitor your order’s progress.
Important
Please ensure that the email address registered with us is correct to avoid any issues with order notifications.
Our carriers have suggested the following timelines as an approximate guide to delivery times (after the order has been submitted):
Please note that we are able to deliver to all parts of Singapore except:
For deliveries outside Singapore and the USA, you may be required to pay import custom duties or taxes upon receipt of goods. These import custom duties are set at the port of entry by a customs officer and vary from country to country. These charges are in addition to the prices of the products and the shipping and postages fees to cover freight. You are responsible for the import custom duties and taxes. JosephPrince.com is unable to subsidize these costs. You are advised to contact your local customs office for more information about the prevailing import duties and taxes, if any.